REINA TRANSFERS & TOURS PRIVACY POLICY
At Reina Transfers & Tours, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our luxury chauffeur services and website.
1. Information We Collect
a. Personal Information:
When you book our services or contact us, we may collect:
- Name
- Contact details (email, phone number)
- Billing information and payment details
- Travel preferences and special requests
b. Non-Personal Information:
We also gather data such as:
- Browser type and version
- IP address
- Device information
- Pages visited and time spent on our website
2. How We Use Your Information
Your data helps us:
- Process bookings and payments smoothly
- Improve our website and services based on your usage patterns
- Send you updates, offers, or important notifications (only if you opt-in)
- Respond to inquiries and provide customer support
- Comply with legal obligations
3. Data Sharing and Security
a. Third Parties:
We do not sell or rent your personal information. However, we may share data with trusted partners such as payment processors, IT service providers, or legal authorities when required by law.
b. Data Security:
Reina Transfers & Tours employs advanced security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5. Your Rights and Choices
You have rights regarding your personal data, including:
- Accessing the data we hold about you
- Requesting corrections or deletions
- Withdrawing consent for marketing communications
- Objecting to certain data processing activities
To exercise these rights, please contact us.
6. Children’s Privacy
Our services are not directed at children under the age of 16. We do not knowingly collect personal information from minors.
7. Changes to This Privacy Policy
Reina Transfers & Tours may update this policy periodically. We encourage you to review it regularly. Continued use of our website signifies your acceptance of any changes.
8. Contact Us
For questions or concerns about our privacy practices, please contact us.
Your privacy matters to us. Thank you for trusting Reina Transfers & Tours for your Luxury transportation needs.